Careers

We are looking for a friendly, motivated mountain bike rider/enthusiast who would like to join our Customer Service team. As a Customer Service Representative you will be responsible for answering phones, talking with consumers and dealers, and order entry. You will become familiar with our different models to help suggest to consumers what to buy and assist them with technical questions.

• Answer phones and work directly with consumers and dealers
• Help visitors at our facility and provide tours
• Follow up with potential customers
• Suggestive selling to consumers and dealers
• Aid in our sales vision while providing excellent customer service
• Assist the Inside Sales Specialists with order entry, warranty and other tasks
• Work demo events and help with special events both weekday and weekends

• High School Diploma or GED
• Previous customer service experience
• Excellent verbal and written communication skills
• Organized, self-motivated and detail-oriented individual
• Proficiency with Microsoft Office suite products – Excel, Word and Outlook

Full-time, Hourly

Tempe, Arizona

None

We are looking for a friendly individual with an objective for maintaining our company standards, strong mechanical skills and good knowledge of the bicycle industry. As a Quality Control & Warehouse Technician, you will be responsible for checking and maintaining the quality of every product so that it meets our standards and manufacturing guidelines in addition to various warehouse duties.

• Quality checking of every bicycle frame according to set guidelines / QC Rahmen
• Quality checking of bicycles during assembly process as well as final assembled bicycles / QC von Fahrrädern während des Montage Prozess
• Warehouse duties: receiving goods, shelving goods, picking and packing orders, inventory control / Pflichten im Warenlager: Warenannahme, Ware verräumen, Kommissionierung und Verpacken, Bestandskontrolle und Bestandspflege
• Maintaining a clean work space / Auf einen sauberen und aufgeräumten Arbeitsplatz achten

• Previous bicycle shop experience / Erfahrung in der Fahrradindustrie
• Mechanic certifications are a plus / Ausgebildeter Mechaniker
• Working knowledge of tools related to bicycle repair and assembly / Muss sich mit den Werkzeugen auskennen die für die Fahrradmontage und Reparatur verwendet werden
• Complete understanding of the bicycle – mechanical, suspension and components / Produktaffinität und Kenntnisse am Fahrrad – technisch, Federung und Komponenten
• Excellent spoken and written English & German / Sehr gutes Englisch & German in Wort und Schrif
• Well organized and self-motivated individual / Gut organisiert und motiviert selbstständig zu arbeiten
• Ability to lift heavy objects and work while standing / Muss in der Lage sein schwere Gegenstände anzuheben und im Stehen zu arbeiten
• Excellent PC knowledge with Microsoft office suite products – Excel, Word and Outlook / Gute Kenntnisse im Umgang mit MS-Office, ERP- und QS-Systemen

Hourly

Bielefeld, Germany

None

Pivot Cycles is seeking a highly organized, detail-oriented person with a passion for cycling to join our team. The Demo Technician supports and maintains the Pivot Cycles demo bikes in cooperation with the sales and marketing teams. In addition to being an excellent mechanic, the successful candidate will need to have exemplary people skills in order to work with the public while at demos. Demo Drivers are selected out of the Demo Technician staff to go on the road full time when a position is available.

• Manage and maintain physical inventory of service parts
• Maintain and adjust product inventory using ERP software
• Assist in cataloging and shipping of service parts to demo teams
• Manage inventory adjustments between demo fleets
• Build new demo bikes
• Prepare, clean and tune demo bikes for employee and local dealer demos
• Service retired demo bikes to prep for sale
• Traveling to and working at selected demo events and festivals
• Assist with shipping and assembly when necessary
• Maintain a clean and organized work space
• Work closely with various other departments

• High School diploma or GED
• Willingness to travel for work
• Previous bicycle shop experience
• Complete understanding of the bicycle – mechanical/components, suspension, etc.
• Complete knowledge of bicycle related tools and their use
• Mechanic certifications are a plus
• Proficiency with Microsoft Office products – Excel, Word and Outlook
• Be able to work full-time in a standing position at a bike stand in a manufacturing/shop environment and/or at a demo event
• Organized, self-motivated and detail-oriented individual
• Able to lift 75lbs

Full-time, Hourly

Tempe, Arizona

May travel domestically one to two weekends per month during the Spring, Summer and Fall.

We are looking for a self-motivated individual with a passion for cycling and basic bike knowledge to fill the position of Warehouse and Assembly Assistant.

• Warehouse duties including: kitting components, cycle counts, restocking and receiving
• Wheel decal application
• Maintain a clean appearance and work space
• Follow directions in accordance with set guidelines
• Sweep or clean as needed

• Have a working understanding of bikes and their components
• High School diploma or GED
• Previous warehouse experience a plus
• Basic computer knowledge
• Excellent communication skills
• Well organized and self-motivated individual
• Must be able to lift heavy objects and work in a standing position for many hours

Full-time, Hourly

Tempe, Arizona

None

We are looking for a friendly individual with an objective for maintaining a high quality standard, strong mechanical skills and good knowledgeable of the bicycle industry. As a Quality Control/Assembly Specialist, you will be responsible for checking and maintaining the quality of every product so that it meets our standards and manufacturing guidelines. You will follow strict QC procedures and the proper assembly of bicycles and frames in accordance with set guidelines.

• Quality checking of every bicycle frame according to set guidelines
• Assembling every bicycle to meet our high quality standards
• Verifying work orders
• Packaging assembled bikes into boxes
• Willingness to work overtime when it is required
• Maintaining a clean work space

• High School diploma or GED
• Previous bicycle shop experience
• Mechanic certifications are a plus
• Working knowledge of tools related to bicycle repair and assembly
• Complete understanding of the bicycle – mechanical, suspension and components
• Detail oriented, organized and self-motivated individual
• Strong problem solving, communication and documenting skills
• Excellent PC knowledge with Microsoft office suite products – Excel, Word and Outlook
• Work quickly while maintaining a high level of quality
• Work in a standing position for many hours in a manufacturing atmosphere
• Ability to stand, lift, twist and reach while working

Full-time, Hourly

Tempe, Arizona

None

We are looking for a CNC Programmer/ Machinist for our prototyping department. The ideal candidate will have experience with CAD/CAM programming, set up, and machining parts for both mills and lathes. They should also have qualified skills with conventional manual equipment and an understanding of welding and fabrication.

• Producing machined parts by programming, setting up and operating CNC and conventional machines
• General fabrication
• Be able to work on multiple project simultaneously and keep to schedule
• Assisting in product development and part verification

• 1-3 years CNC machining experience
• Degree in Manufacturing Technology or Manufacturing Engineering Technology is preferred
• CAD/CAM programming
• Understanding or experience with 3D machining
• Fabricating and welding experience
• A positive attitude with the ability to work both independently and as part of a team
• Prior experience with set up and operation of CNC lathes and mills
• Prior experience with set up and operation of manual equipment
• Willingness to learn new methods of manufacturing

Full-time, Hourly

Tempe, Arizona

None