Careers

We are looking for a friendly, motivated mountain bike rider/enthusiast who would like to join our Customer Service team. As a Customer Service Representative you will be responsible for answering phones, talking with consumers and dealers, and order entry. You will become familiar with our different models to help suggest to consumers what to buy and assist them with technical questions.

• Answer phones and work directly with consumers and dealers
• Help visitors at our facility and provide tours
• Follow up with potential customers
• Suggestive selling to consumers and dealers
• Aid in our sales vision while providing excellent customer service
• Assist the Inside Sales Specialists with order entry, warranty and other tasks
• Work demo events and help with special events both weekday and weekends

• High School Diploma or GED
• Previous customer service experience
• Excellent verbal and written communication skills
• Organized, self-motivated and detail-oriented individual
• Proficiency with Microsoft Office suite products – Excel, Word and Outlook

Full-time, non-exempt

Tempe, Arizona

None

We are looking for an all-around CNC Set-up Machinist/Programmer for our prototyping department. The ideal candidate will need experience with CAD/CAM programming, set up, and machining parts for both mills and lathes. They should also have qualified skills with conventional manual equipment and experience in composites, fabrication, and welding are a plus.

• Producing machined parts by programming, setting up and operating CNC and conventional machines
• General fabrication
• Working with molds and processing of composites
• Be able to work on multiple projects simultaneously and keep to schedules
• Assisting in product development and part verification

• 1-3 years CNC machining experience
• Degree in Manufacturing Technology or Manufacturing Engineering Technology is preferred
• CAD/CAM programming
• Understanding or experience with 3D machining
• Working knowledge of SOLIDWORKS
• Fabricating and welding experience
• A positive attitude with the ability to work both independently and as part of a team
• Prior experience with set up and operation of CNC lathes and mills
• Prior experience with set up and operation of manual equipment
• Willingness to learn new methods of manufacturing
• Enjoy and participate in the cycling environment

Full-time, non-exempt

Tempe, Arizona

None

We are looking for a friendly, motivated mountain bike rider/enthusiast who would like to join our Purchasing and Operations team. This person will assist the Purchasing and Operations Manager in planning, forecasting and purchasing components and consumables for production as well as the creation and maintenance of part numbers and BOMs.

• Part number creation in an existing ERP System
• Create and update information related to components, BOMs and finished goods in the ERP system
• Assist in the creation and maintenance of the component level forecast by model to calculate future requirements based on sales forecast and history
• Manage inventory levels for components and consumables that do not have a sales forecast
• Physical inventory data entry and verification
• Seek out efficiency through process and system improvements in relation to job duties
• Support several departments with the ability to efficiently prioritize in order to balance competing requests from the departments

• Bachelor’s degree and previous purchasing role experience preferred
• Strong knowledge base of bicycle parts and frames
• Excellent verbal and written communication skills
• Organized, self-motivated and detail-oriented individual
• Sound decision making and problem solving skills
• Proficiency with Microsoft Excel
• Experience with Microsoft Word and Outlook
• Microsoft Dynamics Great Plains experience is a plus

Full-time, non-exempt

Tempe, Arizona

None

We are looking for a self-motivated individual with a passion for cycling and basic bike knowledge to fill the position of Warehouse and Assembly Assistant.

• Warehouse duties including: kitting components, cycle counts, restocking and receiving
• Wheel decal application
• Maintain a clean appearance and work space
• Follow directions in accordance with set guidelines
• Sweep or clean as needed

• Have a working understanding of bikes and their components
• High School diploma or GED
• Previous warehouse experience a plus
• Basic computer knowledge
• Excellent communication skills
• Well organized and self-motivated individual
• Must be able to lift heavy objects and work in a standing position for many hours

Full-time, non-exempt

Tempe, Arizona

None

We are looking for a friendly individual with an objective for maintaining a high quality standard, strong mechanical skills and good knowledgeable of the bicycle industry. As a Quality Control/Assembly Specialist, you will be responsible for checking and maintaining the quality of every product so that it meets our standards and manufacturing guidelines. You will follow strict QC procedures and the proper assembly of bicycles and frames in accordance with set guidelines.

• Quality checking of every bicycle frame according to set guidelines
• Assembling every bicycle to meet our high quality standards
• Verifying work orders
• Packaging assembled bikes into boxes
• Willingness to work overtime when it is required
• Maintaining a clean work space

• High School diploma or GED
• Previous bicycle shop experience
• Mechanic certifications are a plus
• Working knowledge of tools related to bicycle repair and assembly
• Complete understanding of the bicycle – mechanical, suspension and components
• Detail oriented, organized and self-motivated individual
• Strong problem solving, communication and documenting skills
• Excellent PC knowledge with Microsoft office suite products – Excel, Word and Outlook
• Work quickly while maintaining a high level of quality
• Work in a standing position for many hours in a manufacturing atmosphere
• Ability to stand, lift, twist and reach while working

Full-time, non-exempt

Tempe, Arizona

None

We are looking for a friendly individual with an objective for maintaining our company standards, strong mechanical skills and good knowledge of the bicycle industry. As a Quality Control & Warehouse Technician, you will be responsible for checking and maintaining the quality of every product so that it meets our standards and manufacturing guidelines in addition to various warehouse duties.
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Wir suchen eine freundliche Person, welche sich für die Einhaltung unserer Unternehmensstandards einsetzt, handwerklich/mechanisch geschickt ist und über gute Kenntnisse in der Fahrradbranche verfügt. Als TechnikerIn für Qualitätskontrolle und Lagerhaltung sind Sie für die Einhaltung der Qualität aller Produkte verantwortlich, sodass diese den vorgegebenen Standards und Fertigungsrichtlinien entsprechen. Dazu kommen noch Aufgaben in unserem Warenlager.

• Quality checking of every bicycle frame according to set guidelines / Qualitätsprüfung von Fahrradrahmen nach vorgegebenen / QC Rahmen
• Quality checking of bicycles during assembly process as well as final assembled bicycles / Qualitätskontrolle von Fahrrädern während des Montageprozesses sowie von fertig montierten
• Building bikes / Fahrräder aufbauen
• Warehouse duties: receiving goods, shelving goods, picking and packing orders, inventory control / Aufgaben im Lager: Warenannahme, Ware einräumen, Kommissionierung und Verpackung von Aufträgen
• Maintaining a clean work space / Auf einen sauberen und aufgeräumten Arbeitsplatz achten

• Previous bicycle shop experience / Erfahrung in der Fahrradindustrie
• Mechanic certifications are a plus / Ausgebildeter Mechaniker
• Working knowledge of tools related to bicycle repair and assembly / Muss sich mit den Werkzeugen auskennen, die für die Fahrradmontage und Reparatur verwendet werden
• Complete understanding of the bicycle – mechanical, suspension and components / Produktaffinität und Kenntnisse am Fahrrad – technisch, Federung und Komponenten
• Excellent spoken and written English & German /Sehr gutes Englisch & German in Wort und Schrift
• Well organized and self-motivated individual / Gut organisiert und motiviert selbstständig zu arbeiten
• Ability to lift heavy objects and work while standing / Muss in der Lage sein schwere Gegenstände anzuheben und im Stehen zu arbeiten
• Excellent PC knowledge with Microsoft office suite products – Excel, Word and Outlook / Gute Kenntnisse im Umgang mit MS-Office, ERP- und QS-Systemen

Full-time

Stuttgart, Germany

None

We are looking for an individual to join our International Shipping and Logistics team. This person will help coordinate sales orders, prepare them for shipment, and communicate with customers about their shipments as well as help to coordinate and receive inbound international shipments.
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Wir suchen Verstärkung für unser internationales Versand- und Logistik-Team. Die Aufgaben beziehen sich auf die Koordination von Kundenaufträgen, Versandvorbereitung und Kommunikation mit unseren Kunden. Weiterhin müssen internationale Sendungen angenommen und verarbeitet werden.

• Assist with shipment and customs declaration activities for import/export / Unterstützung bei Versand- und Zollverfahren für Import/Export
• Coordinate with overseas vendors/customer to manage import and export of product / Koordination von Import und Export von Produkten
• Help develop and implement supply chain strategy for international expansion / Unterstützung bei der Entwicklung und Umsetzung von Supplychain-Strategien zwecks internationalem Wachstum
• Follow up on shipped orders and provide best-in-class sales support / Verfolgen von ausgelieferten Bestellungen zwecks sicherer und kundenorientiertem Support
• Work with customers to identify and eliminate logistics obstacles to ensure safe and timely shipping of products / Zusammenarbeit mit Kunden, um logistische Herausforderungen zu identifizieren und Lösungen für einen pünktlichen und sicheren Versand zu finden
• Negotiate sea and air freight quotes with carriers / Verhandeln von See- und Luftfrachtangeboten mit Speditionen
• Identify opportunities for cost reduction / Optimieren von Frachtkosten
• Ensure that logistics system is operated in accordance with local, state and federal customs laws / Sicherstellen, dass die Logistik im Einklang mit lokalen, staatlichen und bundesstaatlichen Zollgesetzen abgewickelt wird
• Develop and monitor international routing instructions for suppliers / Entwickeln und überwachen von internationalen Sendungen für Lieferanten
• Pick and pack and help organize orders / Mithilfe beim Kommissionieren und Verpacken von Aufträgen
• Supervise the warehouse employees / Vorarbeiterfunktion der LagermitarbeiterInnen
• Assist with warehouse organization and layout / Mithilfe bei der Organisation und der Aufteilung des Lagers
• Assist Operations Manager with special projects / Unterstützen des Betriebsleiters bei Sonderprojekten
• Train others to assist with packaging and box order processes / Schulung anderer MitarbeiterInnen zur Unterstützung bei Verpackungsprozessen
• Take the lead for receiving procedures and process / Leitung von Wareneingangsverfahren und -Prozessen
• Learn the procedures for stock counts and inventory control / Erlernen von Verfahren zwecks Inventur und Bestandskontrolle
• Parts Kits reviews for compatibility / Prüfen von Produktgruppen auf Kompatibilität und Vollständigkeit

• Relevant industry experience / Einschlägige Branchenerfahrung
• Supply chain management, customs requirements and a working knowledge of HTS Codes a plus / Lieferkettenmanagement, Erfahrung mit Zollanforderungen, Kenntnisse von HTS-Code sind von Vorteil.
• Excellent communication and time management skills / Sehr gute Kommunikations- und Zeitmanagementfähigkeiten
• Detail oriented, organized and self-motivated individual / Detailorientierte, organisierte und motivierte Persönlichkeit
• Proficiency with Microsoft Office suite products – Excel, Word and Outlook / Sicherer Umgang mit Microsoft Office- Produkten; Excel, Word und Outlook
• Excellent knowledge of shipping regulations / Ausgezeichnete Kenntnisse von Versandvorschriften
• Foreign language skills are a plus – Speaking German and English required / Fremdsprachenkenntnisse sind ein Plus. Deutsch- und Englischkenntnisse erforderlich
• Ability to lift and move large and heavy objects – 20kgs / Fähigkeit, große und schwere Gegenstände um die 20 kg zu heben und zu bewegen

Full-time

Stuttgart, Germany

None

We are looking for a self-motivated individual with a passion for cycling and basic bike knowledge to fill the position of Warehouse and Assembly Technician.
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Wir suchen eine motivierte Person mit Passion für Fahrräder und einem Basis-Wissen über Fahrradtechnik, um eine Stelle für Lager- und Montagetechnik zu besetzen.

• Warehouse duties: receiving goods, shelving goods, kitting components, cycle counts, inventory control / Lager: Warenannahme, Ware verräumen, Produkte zusammenführen, Bestandszählungen, Bestandskontrolle
• Pack bikes and product for shipping / Fahrräder verpacken und für den Versand vorbereiten
• Wheel decal application / Laufradaufkleber anbringen
• Follow directions in accordance with set guidelines / Nach bestehenden Vorgaben und Guidelines arbeiten
• Sweep or clean as needed / Nach Bedarf fegen oder reinigen
• Maintaining a clean work space / Auf einen sauberen und aufgeräumten Arbeitsplatz achten

• Previous bicycle shop experience / Erfahrung in der Fahrradindustrie
• Mechanic certifications are a plus / Ausgebildeter Mechaniker
• Working knowledge of tools related to bicycle repair and assembly / Muss sich mit den Werkzeugen auskennen, die für die Fahrradmontage und Reparatur verwendet werden
• Complete understanding of the bicycle – mechanical, suspension and components / Produktaffinität und Kenntnisse am Fahrrad – technisch, Federung und Komponenten
• Excellent spoken and written English & German / Sehr gutes Englisch & German in Wort und Schrift
• Well organized and self-motivated individual / Gut organisiert und motiviert selbstständig zu arbeiten
• Ability to lift heavy objects and work while standing / Muss in der Lage sein, schwere Gegenstände anzuheben und im Stehen zu arbeiten
• Excellent PC knowledge with Microsoft office suite products – Excel, Word and Outlook / Gute Kenntnisse im Umgang mit MS-Office, ERP- und QS-Systemen

Full-time

Stuttgart, Germany

None