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Careers

It’s Not Just a Job; It’s a Passion

Our relentlessly simple mission: to build better bikes.

We accomplish this mission by hiring the most passionate people and cultivating a work environment where initiative is rewarded, and creativity thrives.

We aspire to create an environment where individuals excel, grow, and connect to shared goals. Pivot Cycles employees share the rewarding experiences related to tackling complex issues of product development, business growth, and industry sustainability.

Benefits

World class benefits, robust employee purchase options, and career growth support anchor a company culture committed to thriving as professionals in the bicycling industry. Whether it’s monthly cake day, company movie night, or a group ride, employees at Pivot Cycles drive our unique culture. We want all Pivot employees to be healthy, happy, and supported in their endeavors.

Comprehensive Health Plans

401(k) Match and Profit Sharing

Professional Development

Generous and Flexible Employee Purchase Program

Tour our offices

A peek behind the curtain at Pivot Cycles’ headquarters, located in the beautiful desert city of Tempe, Arizona.

Tour our officesTour our offices

A Place for Everybody

Driven by our core value of “Welcoming” Pivot Cycles strives to build a workplace that is inclusive, respectful, and free from unlawful discrimination, whether based on race, color, creed, age, religion, gender, gender identity, gender expression, sexual orientation, or any other legally protected characteristic. We recognize that we grow and succeed as a company by embracing and celebrating diverse voices.

Career Opportunities

Associate Photographer

Description

Pivot Cycles is seeking an enthusiastic team player with foundational photographer experience to join our growing marketing team. The Associate Photographer will work closely with our Creative Producer to conduct in-studio product photography and assist in creative production on-location. This individual should have an understanding of the studio photography production process, be highly organized and communicative with experience in a fast-paced environment. While in-studio photography will be the focus, it is a bonus for this person to have experience in or be willing to produce video content related to new product launches, Youtube instructional and social media. This role is based out of our headquarters in Tempe Arizona.

Responsibilities
  • Accountable for the organization and management of all studio photography, from product roadmap alignment, shot list development, shoot and retouching scheduling, to final delivery of assets 
  • Work both independently and cross-functionally to ensure alignment in shot list, final image output and establish project tasks and/or deliverables 
  • Collaborate and communicate effectively across marketing, merchandising, purchasing and warehouse teams 
  • Execute on delivery timelines and schedules in coordination with marketing team and in collaboration with Creative Producer 
  • Own the organization of digital assets produced from studio while assisting in management of other incoming assets 
  • Preparing and assisting at assigned marketing related events 
  • Contribute to ideation of marketing campaigns, creative projects and brand initiatives.  
  • Assist in the production and coordination of other creative projects such as podcasting and video shoots. 
  • Recognize process gaps and bring innovative solutions to the studio product photography process 
  • When necessary, coordinate and/or communicate with external vendors for equipment rentals.  
Requirements
  • Proficiency and knowledge of professional photography equipment 
  • Understanding of color, composition, lighting, photography best practices, and file management 
  • Experience with Adobe Creative Cloud. Capture One a plus 
  • Experience in the outdoors, with outdoor brands, or with outdoor lifestyle photography is a plus 
  • Detail oriented with both product and organization of assets 
  • Have a positive attitude with ability to move projects forward when having to manage shifting priorities, budget, or timelines 
  • Experience in team project management software’s such as Instagantt or Asana a plus 
  • Knowledge or experience in video production process a plus 

Driven by our core value of “Welcoming,” Pivot Cycles strives to build a workplace that is inclusive, respectful, and free from unlawful discrimination, whether based on race, color, creed, age, religion, gender, gender identity, gender expression, sexual orientation or any other legally protected characteristics. We recognize that we grow and succeed as a company by embracing and celebrating diverse voices.

Please send resume and cover letter to jobs@pivotcycles.com. We look forward to hearing from you!

Type of Employment

Full-time, non-exempt

Location

Tempe, Arizona

Travel Requirement

None

Customer Service Representative

Description

We are looking for a friendly, motivated mountain bike rider/enthusiast who would like to join our Customer Service team. As a Customer Service Representative you will be responsible for answering phones, talking with consumers and dealers, and order entry. You will become familiar with our different models to help suggest to consumers what to buy and assist them with technical questions.

Responsibilities
  • Answer phones and work directly with consumers and dealers
  • Help visitors at our facility and provide tours
  • Follow up with potential customers
  • Suggestive selling to consumers and dealers
  • Aid in our sales vision while providing excellent customer service
  • Assist the Inside Sales Specialists with order entry, warranty and other tasks
  • Work demo events and help with special events both weekday and weekends
Requirements
  • High School Diploma or GED
  • Previous customer service experience
  • Excellent verbal and written communication skills
  • Organized, self-motivated and detail-oriented individual
  • Proficiency with Microsoft Office suite products – Excel, Word and Outlook

Driven by our core value of “Welcoming,” Pivot Cycles strives to build a workplace that is inclusive, respectful, and free from unlawful discrimination, whether based on race, color, creed, age, religion, gender, gender identity, gender expression, sexual orientation or any other legally protected characteristics. We recognize that we grow and succeed as a company by embracing and celebrating diverse voices.

Please send resume and cover letter to jobs@pivotcycles.com. We look forward to hearing from you!

Type of Employment

Full-time, non-exempt

Location

Tempe, Arizona

Travel Requirement

None

Demo Driver (Two Openings)

Description

Pivot Cycles is seeking two highly organized and detail-oriented people to fill our east coast and west coast Demo Driver positions.  Our Demo Drivers are responsible for engaging with dealers, reps and riders to convey the Pivot Cycles brand and product. They are one of Pivot’s most important customer interaction points – meeting thousands of potential and current Pivot customers around the country each year at retailer-based demos and bicycle festivals.

Both positions will need to train in Tempe, AZ until the demo route begins in February 2025.  Our Demo Drivers are on the road and living in demo vehicles and hotels for 11 months of the year.

Responsibilities
  • Conduct demos and dealer visits while traveling up to eleven months of the year. 
  • Help to coordinate the scheduling and organization of events while providing marketing support to our dealers in order to ensure that the events are well attended and successful. 
  • General upkeep and maintenance of the demo truck and trailer on a routine schedule.   
  • Maintain the demo fleet to the highest standards of functionality, safety, cleanliness and aesthetics between each demo event for like-new appearance and ride experience, per Pivot Cycles standards. 
  • Engage with dealers, reps and riders to convey the Pivot Cycles brand and product in a positive manner, with an eye toward supporting and creating sales of Pivot products.  
  • Conduct technical education, greeting customers, consistently gathering rider waivers, and setting up demo bikes according to Pivot guidelines during the demo events. 
  • Write required reports after each event in the established format to enable the sales, marketing and engineering staff to benefit from your on-the-road experiences. 
Requirements
  • High School diploma or GED 
  • Previous bicycle shop, demo driver or other relevant bicycle industry experience 
  • A thorough understanding of the bicycle – mechanical, components, suspension 
  • Complete knowledge of bicycle related tools and their use 
  • Excellent communication and writing skills with attention to detail 
  • Ability to work independently and desire to make new friends every week 
  • Well-organized, self-motivated individual  
  • Clean, professional appearance 
  • Proficiency with Microsoft Office suite products – Excel, Word and Outlook 
  • Mechanic certifications are a plus  
  • Clean driving record and pass necessary background checks 
  • Able to lift 75lbs and work in standing position for several hours at a time 

Driven by our core value of “Welcoming,” Pivot Cycles strives to build a workplace that is inclusive, respectful, and free from unlawful discrimination, whether based on race, color, creed, age, religion, gender, gender identity, gender expression, sexual orientation or any other legally protected characteristics. We recognize that we grow and succeed as a company by embracing and celebrating diverse voices.

Please send resume and cover letter to jobs@pivotcycles.com. We look forward to hearing from you!

Type of Employment

Full-time, exempt

Location

Tempe, Arizona

Travel Requirement

11 months of the year

International Inside Sales Specialist

Description

This is not a remote position. The candidate must live in either Tempe, AZ or Stuttgart, Germany.

The International Inside Sales Specialist will report to the International Sales Manager and be responsible for ensuring continued growth of international sales by working with overseas distributors to write new orders, implement the annual sales program, and identify new sales opportunities. This position maybe be required to travel internationally 4-6 weeks per year. Primary responsibilities will include prospecting for new orders, managing key accounts, onboarding new distributors, and keeping the international sales team apprised of progress toward the monthly sales goals.

Responsibilities
  • Communicate requirements and incentives to the international distributor network 
  • Identify opportunities via monitoring credit reports and open stock 
  • Routine communication with key markets to understand challenges, opportunities, and strategies needed to help them grow 
  • Onboard new distributors to help them understand their benefits and obligations 
  • Onboard new internal staff with training in processes, relationships, and effective strategies 
  • Create and maintain SOP documents to ensure standardized knowledge base amongst the international sales team 
  • Build and maintain customer profiles through Hubspot CRM system 
  • Monitor adherence to the annual Sales Program 
  • Coordinate in-person logistics during customer visits and in-house events 
  • Enter orders and send confirmations 
  • Maintain and distribute backorder reports on a monthly basis 
  • Assist the International Sales Coordinator with warehouse liaising 
Requirements
  • 3+ years international sales experience in the outdoor industry
  • College Degree 
  • Excellent writing and verbal communication skills for emails and calls to foreign countries 
  • Thorough understanding of MS Excel 
  • Excellent organizational skills  
  • 3+ years international sales experience in the outdoor industry  
  • Experience with MS Great Plains or similar ERP 
  • Experience with Hubspot or similar CRM 
  • Flexible schedule that allows for off-hours phone calls and emails 
  • Capable of working against tight deadlines 
  • Valid passport for occasional international travel 

Driven by our core value of “Welcoming,” Pivot Cycles strives to build a workplace that is inclusive, respectful, and free from unlawful discrimination, whether based on race, color, creed, age, religion, gender, gender identity, gender expression, sexual orientation or any other legally protected characteristics. We recognize that we grow and succeed as a company by embracing and celebrating diverse voices.

Please send resume and cover letter to jobs@pivotcycles.com. We look forward to hearing from you!

Type of Employment

Full-time, Non-exempt

Location

Tempe, AZ or Stuttgart, Germany

Travel Requirement

Some International Travel Required

Bike Mechanic & Quality Control Technician - Germany

Fahrradmechaniker und Qualitätskontrolleur (m,w,d)
Description

We are looking for a friendly individual with an objective for maintaining our company standards, strong mechanical skills and good knowledge of the bicycle industry. As a Quality Control & Warehouse Technician, you will be responsible for checking and maintaining the quality of every product so that it meets our standards and manufacturing guidelines in addition to various warehouse duties.

Wir suchen eine freundliche Person, welche sich für die Einhaltung unserer Unternehmensstandards einsetzt, handwerklich/mechanisch geschickt ist und über gute Kenntnisse in der Fahrradbranche verfügt. Als TechnikerIn für Qualitätskontrolle und Lagerhaltung sind Sie für die Einhaltung der Qualität aller Produkte verantwortlich, sodass diese den vorgegebenen Standards und Fertigungsrichtlinien entsprechen. Dazu kommen noch Aufgaben in unserem Warenlager.

Responsibilities
  • Quality checking of every bicycle frame according to set guidelines / Qualitätsprüfung von Fahrradrahmen nach vorgegebenen / QC Rahmen
  • Quality checking of bicycles during assembly process as well as final assembled bicycles / Qualitätskontrolle von Fahrrädern während des Montageprozesses sowie von fertig montierten
  • Building bikes / Fahrräder aufbauen
  • Warehouse duties: receiving goods, shelving goods, picking and packing orders, inventory control / Aufgaben im Lager: Warenannahme, Ware einräumen, Kommissionierung und Verpackung von Aufträgen
  • Maintaining a clean work space / Auf einen sauberen und aufgeräumten Arbeitsplatz achten
Requirements
  • Previous bicycle shop experience / Erfahrung in der Fahrradindustrie
  • Mechanic certifications are a plus / Mechaniker-Zertifikate sind ein Plus
  • Working knowledge of tools related to bicycle repair and assembly / Muss sich mit den Werkzeugen auskennen, die für die Fahrradmontage und Reparatur verwendet werden
  • Complete understanding of the bicycle – mechanical, suspension and components / Produktaffinität und Kenntnisse am Fahrrad – technisch, Federung und Komponenten
  • Excellent spoken and written English & German /Sehr gutes Englisch & German in Wort und Schrift
  • Well organized and self-motivated individual / Gut organisiert und motiviert selbstständig zu arbeiten
  • Ability to lift heavy objects and work while standing / Muss in der Lage sein schwere Gegenstände anzuheben und im Stehen zu arbeiten
  • Excellent PC knowledge with Microsoft office suite products – Excel, Word and Outlook / Gute Kenntnisse im Umgang mit MS-Office, ERP- und QS-Systemen

Please send resume and cover letter to  bewerbung@pivotcycles.com. We look forward to hearing from you!

Bewerbungen können an   bewerbung@pivotcycles.comgesendet werden.

Type of Employment

Full-time

Location

Stuttgart, Germany

Travel Requirement

None

Warehouse and Assembly Technician - Germany

Description

We are looking for a self-motivated individual with a passion for cycling and basic bike knowledge to fill the position of Warehouse and Assembly Technician.

Wir suchen eine motivierte Person mit Passion für Fahrräder und einem Basis-Wissen über Fahrradtechnik, um eine Stelle für Lager- und Montagetechnik zu besetzen.

Responsibilities
  • Warehouse duties: receiving goods, shelving goods, kitting components, cycle counts, inventory control / Lager: Warenannahme, Ware verräumen, Produkte zusammenführen, Bestandszählungen, Bestandskontrolle
  • Pack bikes and product for shipping / Fahrräder verpacken und für den Versand vorbereiten
  • Wheel decal application / Laufradaufkleber anbringen
  • Follow directions in accordance with set guidelines / Nach bestehenden Vorgaben und Guidelines arbeiten
  • Sweep or clean as needed / Nach Bedarf fegen oder reinigen
  • Maintaining a clean work space / Auf einen sauberen und aufgeräumten Arbeitsplatz achten
Requirements
  • Previous bicycle shop experience / Erfahrung in der Fahrradindustrie
  • Mechanic certifications are a plus / Ausgebildeter Mechaniker
  • Working knowledge of tools related to bicycle repair and assembly / Muss sich mit den Werkzeugen auskennen, die für die Fahrradmontage und Reparatur verwendet werden
  • Complete understanding of the bicycle – mechanical, suspension and components / Produktaffinität und Kenntnisse am Fahrrad – technisch, Federung und Komponenten
  • Excellent spoken and written English & German / Sehr gutes Englisch & German in Wort und Schrift
  • Well organized and self-motivated individual / Gut organisiert und motiviert selbstständig zu arbeiten
  • Ability to lift heavy objects and work while standing / Muss in der Lage sein, schwere Gegenstände anzuheben und im Stehen zu arbeiten
  • Excellent PC knowledge with Microsoft office suite products – Excel, Word and Outlook / Gute Kenntnisse im Umgang mit MS-Office, ERP- und QS-Systemen

Please send resume and cover letter to  bewerbung@pivotcycles.comWe look forward to hearing from you!

Bewerbungen können an  bewerbung@pivotcycles.com  gesendet werden.

Type of Employment

Full-time

Location

Stuttgart, Germany

Travel Requirement

None

OPPORTUNITIES TO SUPPORT AND GROW
Opportunities to Support and Grow

Our history includes a strong tradition of ‘giving back’. Employees are at the heart of Pivot’s community involvement. Pivot Cycles employees have ongoing opportunities to find meaning and community in support of organizations that align with our mission core values, including:

· The Welcome to America Project
· National Interscholastic Cycling Association
· Arizona Cycling Association