Factory Demo

Premium Direct-From-The-Factory Demo Experience

Sponsored by:

Test rides at Pivot’s international headquarters in Tempe, Arizona take place on the renowned trails and terrain of South Mountain Preserve, our famous backyard proving grounds. With bikes representing every category in our line-up, we offer a premium direct-from-the-factory demo experience for every rider’s interest.

Please review the following information thoroughly before scheduling your Factory Demo:

Demos are available Monday through Friday, from 9:00 AM to 4:00 PM. Closed Saturday and Sunday.
If you don’t see the date you want to demo listed, please reach out to our customer support team via webchat or call. Contact Us
Reservations are required.
We will hold your Driver’s License or State ID – This is required to demo a bike from all our fleets.
If you’re coming from outside the U.S. please ensure the phone number you reserve your demo with is functional, in case we need to reach you for any reason regarding your demo.
Helmets are required.
Under the age of 18? A parent or legal guardian will need to be present at the time of the demo.
Your demo is limited to 4 hours, leaving from our HQ. You may not load any demo bikes for transportation.
The reservation fee is $50.00 per bike for analog bike demos & $100 per bike for e-bike demos.
Need to cancel a demo? No worries, reach out to our customer support team. Contact Us
Pivot HQ Demo Center may be closed for private events, corporate meetings, or observed holidays. If you intend to visit, please don’t hesitate to reach out to us to confirm our schedule before your arrival.

Demo Reservation Steps

1. Schedule

Select the date and time you prefer to view available models.

2. Preference

Choose only one bike and pedal option; proceed to checkout.

3. Additional Riders

Repeat Steps 1 and 2 if you wish to add more riders.

4. Waiver

Check your inbox/spam folder for a reservation e-mail. Follow link to complete online waiver.

5. Confirmation

Allow 1–2 business days for your confirmation email. Reservations must be confirmed 48 hours in advance.

Reserve Your Demo

Suggested South Mountain Trails

Beginner

Wide flowing cross country trails meander along hard pack and through sandy washes with moderate climbs and some technical features.

Intermediate

A delicate balance of punchy and rocky climbs, fast technical descents, and rolling desert single track; a Pivot employee favorite with plenty of variety.

Advanced

Steep, rugged, rocky technical climbs followed by fast, chunky and physically demanding descents; an important route for Pivot product testing.

Trail Crew

WE TAKE CARE OF OUR TEST TRACK.

Pivot Cycles has long been the adoptive organization for several South Mountain trails. Notably, our employees maintain the terrain on the acclaimed National Trail. A portion of each factory demo fee supports our ongoing stewardship of South Mountain Preserve.

careers slideshow gallery image 1 pivot lobby waiting area

Please review the following information thoroughly before scheduling your Factory Demo:

Demos are available Monday through Friday, from 9:00 AM to 4:00 PM. Closed Saturday and Sunday.
If you don’t see the date you want to demo listed, please reach out to our customer support team via webchat or call. Contact Us
Reservations are required.
We will hold your Driver’s License or State ID – This is required to demo a bike from all our fleets.
If you’re coming from outside the U.S. please ensure the phone number you reserve your demo with is functional, in case we need to reach you for any reason regarding your demo.
Helmets are required.
Under the age of 18? A parent or legal guardian will need to be present at the time of the demo.
Your demo is limited to 4 hours, leaving from our HQ. You may not load any demo bikes for transportation.
The reservation fee is $50.00 per bike for analog bike demos & $100 per bike for e-bike demos.
Need to cancel a demo? No worries, reach out to our customer support team. Contact Us
Pivot HQ Demo Center may be closed for private events, corporate meetings, or observed holidays. If you intend to visit, please don’t hesitate to reach out to us to confirm our schedule before your arrival.

Demo Reservation Steps

1. Schedule

Select the date and time you prefer to view available models.

2. Preference

Choose only one bike and pedal option; proceed to checkout.

3. Additional Riders

Repeat Steps 1 and 2 if you wish to add more riders.

4. Waiver

Check your inbox/spam folder for a reservation e-mail. Follow link to complete online waiver.

5. Confirmation

Allow 1–2 business days for your confirmation email. Reservations must be confirmed 48 hours in advance.