Description

This position is for an independent contractor.

It is Pivot’s calling to build cutting edge bikes that take the rider’s experience to another level. As our dealer partners are vital to serve these discriminating riders, we need an independent sales rep who is committed to supporting our retailers with excellence.

Responsibilities

• Travel within assigned Midwest territory (Monday through Friday—some weekend events); as well as occasional trips to company headquarters and/or regional events for training 
• Schedule visits with dealers and follow through in a professional manner 
• Stay current on industry trends and communicating observations 
• Maintain expertise in local markets, establishing and maintaining relationships 
• Bring a consultative approach in assessing the needs of bicycle retailers to present solutions 
• Provide technical and sales strategy information to support dealers 
• Address customer issues skillfully to boost brand affinity 
• Develop a territory plan to achieve monthly/annual sales targets 
• Plan and execute demo events in partnership with dealers 
• Exhibit a passion for the sport and love for the Pivot brand 

Requirements

• Must live within the assigned territory 
• Knowledge of retail bicycle operations (retail experience is a plus) 
• Competency with basic bicycle mechanics 
• Proven industry sales experience (prior relationships with Pivot dealers is a plus) 
• Demonstrated capacity to exceed monthly/annual targets 
• Strong interpersonal, communication and presentation skills 
• Problem solving abilities 
• Ability to work without supervision  

Driven by our core value of “Welcoming,” Pivot Cycles strives to build a workplace that is inclusive, respectful, and free from unlawful discrimination, whether based on race, color, creed, age, religion, gender, gender identity, gender expression, sexual orientation or any other legally protected characteristics. We recognize that we grow and succeed as a company by embracing and celebrating diverse voices.

Please send resume and cover letter to jobs@pivotcycles.com. We look forward to hearing from you!

Description

This role is based on-site in Tempe, AZ

At Pivot Cycles, we’re passionate about creating world-class bikes that push innovation, performance, and design. As an Inside Sales Representative, you’ll be a vital part of our sales team—connecting directly with our retail partners and helping them bring Pivot bikes to riders in their communities.

This role is all about relationship-building, account management, and hitting sales targets. You’ll collaborate with Outside Sales Reps, support dealers, manage orders, and help ensure the right bikes get to the right people at the right time. If you love bikes, are great with people, and thrive in a fast-paced environment, we’d love to meet you.

Responsibilities

• Drive sales in your assigned territory by supporting and growing relationships with Pivot dealers. 
• Manage the full sales order process: quoting, tracking, and coordinating deliveries. 
• Use historical data and sales trends to help dealers plan pre-season orders. 
• Match in-demand products with available inventory to maximize revenue and fulfillment. 
• Be a go-to resource for dealers—educating them on Pivot’s products, availability, and sales programs. 
• Partner with Outside Sales Reps to identify new opportunities, onboard dealers, and build business plans. 
• Track territory trends and provide insights to help the team stay ahead of the curve. 
• Help dealers manage excess inventory and keep stock levels healthy. 
• Provide accurate sales forecasts and reporting to support business planning. 
• Represent Pivot Cycles at key events like Sea Otter, dealer shows, and sales meetings. 

Requirements

• 5+ years of experience in sales, preferably in the bike, outdoor, or specialty retail industry. 
• Experience working with Outside Sales Reps on shared sales goals. 
• Strong knowledge of bikes—especially mountain bikes—and bicycle components. 
• Tech-savvy: Comfortable using Microsoft Office, Hubspot, and ideally ERP systems like Microsoft Dynamics GP. 
• Solid track record of meeting sales targets and managing accounts. 
• Self-starter with great time management skills. 
• Team player who’s comfortable working with in-person and remote teammates. 
• A bachelor’s degree in business or a related field is a plus. 
• Willing and able to travel up to 10% for occasional events and dealer visits. 
• Some light lifting (up to 50 lbs), occasional kneeling, standing, or bending required. Reasonable accommodation can be made. 

Driven by our core value of “Welcoming,” Pivot Cycles strives to build a workplace that is inclusive, respectful, and free from unlawful discrimination, whether based on race, color, creed, age, religion, gender, gender identity, gender expression, sexual orientation or any other legally protected characteristics. We recognize that we grow and succeed as a company by embracing and celebrating diverse voices.

Please send resume and cover letter to jobs@pivotcycles.com. We look forward to hearing from you!

Description

The In-House Demo Driver is one of Pivot’s most important customer interaction points – meeting thousands of potential and current Pivot customers around the country each year at retailer-based demos and bicycle festivals.

This position is based in Tempe, AZ and will require going on the road frequently for extended periods (up to 12 weeks at a time) while supporting North American events in a wide range of locations across the US. You will also travel to and support events in AZ. Expect a particularly busy schedule from June to October with an emphasis on weekend events. The total travel for this position is expected to be 4-5 months of the year.

Responsibilities

• Travel to each assigned event, meet and greet with retailers, work with retailer-supplied staff and local reps to set up and execute the demo event 
• Conduct technical education, greet customers, gather rider waivers and set up demo bikes according to Pivot guidelines during the demo event 
• Follow up verbally with each customer after their ride and with each retailer after the demo event 
• Write required reports after each event in the established format to enable the sales, marketing and engineering staff to benefit from your on-the-road experiences 
• Build and maintain the in-house demo fleet 
• Help to set up customers during the factory demos  
• Build new bikes for various media outlets and new bike launches 
• Support the Demo Supervisor with maintenance and tracking of the entire demo fleet 
• Support other departments within the company as needed 

Requirements

• High School diploma or GED 
• Clean driving record 
• Previous bicycle shop, demo driver or other relevant industry experience 
• Excellent understanding of the bicycle – mechanical, suspension and components 
• Complete knowledge of bicycle related tools and their use  
• Must be organized and self-motivated to work independently or as a team 
• Proficiency with Microsoft office products – Excel, Word and Outlook 
• Mechanic certifications are a plus 
• Able to lift 75lbs and work in standing position for several hours at a time 

Driven by our core value of “Welcoming,” Pivot Cycles strives to build a workplace that is inclusive, respectful, and free from unlawful discrimination, whether based on race, color, creed, age, religion, gender, gender identity, gender expression, sexual orientation or any other legally protected characteristics. We recognize that we grow and succeed as a company by embracing and celebrating diverse voices.

Please send resume and cover letter to jobs@pivotcycles.com. We look forward to hearing from you!