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19:49:14","2025-10-15 19:50:22","shuttleam_hotspot-sxf3s2dq","From the accessible Ride build to the fully loaded Team level, the Shuttle AM offers options to match your ambition. RockShox suspension joins the Shuttle AM party, delivering buttery smooth control and serious trail muscle on Ride and Pro builds, with Pro builds featuring the ultra-capable ZEB Ultimate fork and custom tuned Super-Deluxe Ultimate rear shock. Team builds feature Maven Ultimate brakes paired with Fox Factory suspension for riders who want top-tier suspension and stop on a dime braking power, with the option to upgrade to Fox Live Valve Neo—the most advanced adaptive suspension system ever created.",{"_678":1149,"_754":1150,"_674":1153,"_255":1154},"The Latest Bosch Performance Drive System",{"_683":606,"_23":1151,"_38":1152},"/products/bosch-powermore-250-range-extender","Learn more about Bosch PowerMore 250 range extender","The Shuttle AM now comes equipped with Bosch's Performance CX & CX-R motors (Pro & Team), delivering class-leading performance across the range. 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cm\"},{\"MType\":\"CM\",\"geo_config\":\"High\",\"displayorder\":90,\"Geo_Image\":\"SHTV6.png\",\"Reference\":\"I\",\"Area\":\"Standover\",\"SM\":\"72.0 cm\",\"MD\":\"72.0 cm\",\"LG\":\"72.0 cm\",\"XL\":\"72.0 cm\"},{\"MType\":\"CM\",\"geo_config\":\"High\",\"displayorder\":100,\"Geo_Image\":\"SHTV6.png\",\"Reference\":\"J\",\"Area\":\"Wheelbase\",\"SM\":\"121.6 cm\",\"MD\":\"125.0 cm\",\"LG\":\"126.9 cm\",\"XL\":\"129.4 cm\"},{\"MType\":\"CM\",\"geo_config\":\"High\",\"displayorder\":110,\"Geo_Image\":\"SHTV6.png\",\"Reference\":\"\",\"Area\":\"Stack\",\"SM\":\"62.9 cm\",\"MD\":\"63.8 cm\",\"LG\":\"64.7 cm\",\"XL\":\"65.6 cm\"},{\"MType\":\"CM\",\"geo_config\":\"High\",\"displayorder\":120,\"Geo_Image\":\"SHTV6.png\",\"Reference\":\"\",\"Area\":\"Reach\",\"SM\":\"43.5 cm\",\"MD\":\"46.5 cm\",\"LG\":\"48.0 cm\",\"XL\":\"50.0 cm\"},{\"MType\":\"CM\",\"geo_config\":\"Low\",\"displayorder\":10,\"Geo_Image\":\"SHTV6.png\",\"Reference\":\"A\",\"Area\":\"Seat Tube Length (C-T)\",\"SM\":\"37.8 cm\",\"MD\":\"39.9 cm\",\"LG\":\"43.2 cm\",\"XL\":\"47.0 cm\"},{\"MType\":\"CM\",\"geo_config\":\"Low\",\"displayorder\":20,\"Geo_Image\":\"SHTV6.png\",\"Reference\":\"B\",\"Area\":\"Top Tube Length\",\"SM\":\"59.9 cm\",\"MD\":\"63.1 cm\",\"LG\":\"64.9 cm\",\"XL\":\"67.1 cm\"},{\"MType\":\"CM\",\"geo_config\":\"Low\",\"displayorder\":30,\"Geo_Image\":\"SHTV6.png\",\"Reference\":\"C\",\"Area\":\"Head Tube Length\",\"SM\":\"11.0 cm\",\"MD\":\"12.0 cm\",\"LG\":\"13.0 cm\",\"XL\":\"14.0 cm\"},{\"MType\":\"CM\",\"geo_config\":\"Low\",\"displayorder\":40,\"Geo_Image\":\"SHTV6.png\",\"Reference\":\"D\",\"Area\":\"Head Tube Angle\",\"SM\":\"64.1°\",\"MD\":\"64.1°\",\"LG\":\"64.1°\",\"XL\":\"64.1°\"},{\"MType\":\"CM\",\"geo_config\":\"Low\",\"displayorder\":50,\"Geo_Image\":\"SHTV6.png\",\"Reference\":\"E\",\"Area\":\"Seat Tube Angle (Eff.)\",\"SM\":\"76.5°\",\"MD\":\"76.5°\",\"LG\":\"76.5°\",\"XL\":\"76.5°\"},{\"MType\":\"CM\",\"geo_config\":\"Low\",\"displayorder\":60,\"Geo_Image\":\"SHTV6.png\",\"Reference\":\"F\",\"Area\":\"Chainstay Length\",\"SM\":\"44.4 cm\",\"MD\":\"44.4 cm\",\"LG\":\"44.4 cm\",\"XL\":\"44.4 cm\"},{\"MType\":\"CM\",\"geo_config\":\"Low\",\"displayorder\":70,\"Geo_Image\":\"SHTV6.png\",\"Reference\":\"G\",\"Area\":\"Bottom Bracket Height\",\"SM\":\"34.5 cm\",\"MD\":\"34.5 cm\",\"LG\":\"34.5 cm\",\"XL\":\"34.5 cm\"},{\"MType\":\"CM\",\"geo_config\":\"Low\",\"displayorder\":80,\"Geo_Image\":\"SHTV6.png\",\"Reference\":\"H\",\"Area\":\"Bottom Bracket Drop\",\"SM\":\"2.9 cm\",\"MD\":\"2.9 cm\",\"LG\":\"2.9 cm\",\"XL\":\"2.9 cm\"},{\"MType\":\"CM\",\"geo_config\":\"Low\",\"displayorder\":90,\"Geo_Image\":\"SHTV6.png\",\"Reference\":\"I\",\"Area\":\"Standover\",\"SM\":\"71.5 cm\",\"MD\":\"71.5 cm\",\"LG\":\"71.5 cm\",\"XL\":\"71.5 cm\"},{\"MType\":\"CM\",\"geo_config\":\"Low\",\"displayorder\":100,\"Geo_Image\":\"SHTV6.png\",\"Reference\":\"J\",\"Area\":\"Wheelbase\",\"SM\":\"121.7 cm\",\"MD\":\"125.1 cm\",\"LG\":\"127.0 cm\",\"XL\":\"129.5 cm\"},{\"MType\":\"CM\",\"geo_config\":\"Low\",\"displayorder\":110,\"Geo_Image\":\"SHTV6.png\",\"Reference\":\"\",\"Area\":\"Stack\",\"SM\":\"63.2 cm\",\"MD\":\"64.2 cm\",\"LG\":\"65.1 cm\",\"XL\":\"66.0 cm\"},{\"MType\":\"CM\",\"geo_config\":\"Low\",\"displayorder\":120,\"Geo_Image\":\"SHTV6.png\",\"Reference\":\"\",\"Area\":\"Reach\",\"SM\":\"43.1 cm\",\"MD\":\"46.1 cm\",\"LG\":\"47.6 cm\",\"XL\":\"49.6 cm\"},{\"MType\":\"IN\",\"geo_config\":\"High\",\"displayorder\":10,\"Geo_Image\":\"SHTV6.png\",\"Reference\":\"A\",\"Area\":\"Seat Tube Length (C-T)\",\"SM\":\"14.9 in\",\"MD\":\"15.7 in\",\"LG\":\"17.0 in\",\"XL\":\"18.5 in\"},{\"MType\":\"IN\",\"geo_config\":\"High\",\"displayorder\":20,\"Geo_Image\":\"SHTV6.png\",\"Reference\":\"B\",\"Area\":\"Top Tube 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If you find yourself between the suggested height ranges for two sizes, the ideal approach is to test ride both bikes. At the very least, examine the stack and reach measurements of your current bicycle and compare them to the new model you’re considering to find a comfortable fit.

Remember, not everyone with the same height has the same body shape. If you’ve got longer legs and a shorter torso compared to the average person of your height, you might want to consider going with the smaller size. On the flip side, if you have a longer torso and longer arms, you’re probably better off sizing up.

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To ensure the best sizing, we recommend that you visit your local Pivot dealer to get a professional fit and refer to our geometry chart to check your measurements. We can, however, provide a rough guideline to get you started. These recommendations are based on our experience, athlete preference and customer feedback:

Small: 5’3″ – 5’9” | 1,60 – 1,75 m
\nMedium: 5’9″ – 5’11” | 1,73 – 1,80 m
\nLarge: 5’10” – 6’2” | 1,78 – 1,88 m
\nX-Large: 6’2″ – 6’7” | 1,88 – 2,00 m
\nWe suggest that you pick your Shuttle AM size based on your riding style. The Shuttle AM features trail bike long and low geometry with shorter seat tube measurements per size – this geometry means that most riders can go up or down a size and should base their choice on riding-style, reach and stem length preferences. Be sure to also consult our dropper post fit guide when making your selection. You can always reach out to us on Live Chat for additional guidance.

\n","question","Which size bike should I purchase?",{"_1442":1447,"_1444":1448},"

The recommended sag on the Shuttle AM is 33% which measures at 18mm. On Fox shocks, we have a sag indicator installed on the shock to make it easy. Line up the o-ring with the red line on the sag indicator for proper sag. On builds with RockShox this is having the o-ring just a little past the 30% line. Watch how we set up suspension with Pivot’s Pro Garage Videos. For more information on how to set up your Shuttle AM’s suspension check out the suspension setup guide found in Tech Specs.

\n","How do I set the sag on my bike?",{"_1444":1450,"_1442":1451},"Is a range extender available for the Shuttle AM?","

Yes, Bosch has the PowerMore 250. This 250 Wh battery mounts to the frame and connects to the charging port on the frame. Weighing only 3.5 pounds this extends your range without a costly weight penalty. These are available for purchase with your Shuttle AM or in our webstore.

We made our own charging port cover for the Shuttle AM with the range extender in mind. The cover can be removed when using the PowerMore 250 and replaced when you are not using the PowerMore 250.

\n",{"_1442":1453,"_1444":1454},"

The Shuttle AM can run 29” tires up to 2.5” or 27.5” rear wheels with tires up to 2.6” wide. For tires we don’t spec, most will fit up to these dimensions. If you decide to change the tires or wheels that we have on our builds, we suggest you check the fit with your chosen rim and tire combination to make sure it has proper clearance. We recommend a minimum of 8mm of clearance between the tire and frame to account for tire roll and mud clearance.

\n","How wide of a tire can I run on the Shuttle AM?",{"_1442":1456,"_1444":1457},"

Shuttle AM works well with either 29” or 27.5” rear wheels. If you are using mixed wheels we recommend using the flip chip in the high position.

\n","What size rear wheel can I use on the Shuttle AM?",{"_1442":1459,"_1444":1460},"

The Shuttle AM is designed for a 200/203mm rear rotor. A 200/203mm rotor is the only size rotor that can be used on the rear. On the front, we spec the Shuttle AM with a 200/203mm front rotor. The fork can also accept a 223mm rotor with the proper adaptor.

\n","What rotors will fit on the Shuttle AM?",{"_1444":1462,"_1442":1463},"What travel fork can I use on my Shuttle AM?","

The Shuttle AM was designed for a 160mm fork. The maximum travel length that can be used on the Shuttle AM is 160mm travel.

\n",{"_1442":1465,"_1444":1466},"

44mm

\n","What is the fork offset on the Shuttle AM?",{"_1442":1468,"_1444":1469},"

The Shuttle AM’s metric shock has a trunnion style upper mount, 185mm eye-to-eye length, and 55mm stroke.

\n","What is the eye-to-eye shock length and stroke length on the Shuttle AM?",{"_1442":1471,"_1444":1472},"

The Shuttle AM shock features a trunnion style upper mount and uses M8 through bolt hardware on the bottom mount. Shock spacer dimensions are 30mm wide on the bottom mount. We typically run medium valving on the compression side (depending on rider weight) and medium rebound damping.

\n","If I want to run a different brand of shock on my Shuttle AM, what else do I need to know?",{"_1442":1474,"_1444":1475},"

The latest version of Fox Live Valve NEO was developed with the fastest wireless protocol. This allows the suspension to make adjustments faster than the rider can feel the terrain or switch a lever. You will always have the right support and traction when you need it. Pivot worked directly with Fox during the development process of Live Valve NEO. We tested various tunes and algorithms in different riding locations to get the tune perfected for each bike model.

\n","What do I need to know about Fox Live Valve NEO?",{"_1442":1477,"_1444":1478},"

Larger or more volume spacers/tokens will resist bottoming, allow the bike to ride higher in the stroke and generally make the bike feel more “poppy”. If a rider is not getting full stroke or they feel that the bike is riding too high in its stroke, even with sag set properly, then they should go to smaller or less volume spacers/tokens.

\n","How do volume spacers/tokens effect the suspension feel?",{"_1442":1480,"_1444":1481},"

The Shuttle AM Float X shock uses a .4 cu in volume spacer. The Shuttle AM’s Float X will fit volume spacers from none up to 1.0 cu in with 0.1cu inch increments. The Float X uses a primary volume spacer that comes in 0.2cu inch increments like normal, and you can also “piggyback” a small 0.1cu in spacer to make smaller adjustments. The shock can handle larger spacers for a more progressive feel or smaller spacers for a more linear feel. For a more linear feel, using between 0.1-0.3 cu in volume spacers can be installed. For a more progressive feel, using between 0.5-1.0 cu in volume spacer can be installed. 1.0 cu in is the maximum amount of volume spacers for this shock. Please see the chart below for spacer P/N’s.

P/N Description

233-00-521 Volume Spacer: Float X 0.10in^3 Plastic, Mint

233-00-522 Volume Spacer: Float X 0.20in^3 Plastic, Tennis Ball

233-00-524 Volume Spacer: Float X 0.40in^3 Plastic, Teal

233-00-526 Volume Spacer: Float X 0.60in^3 Plastic, Salmon

233-00-528 Volume Spacer: Float X 0.80in^3 Plastic, Fuchsia

Super Deluxe Ultimate and Super Deluxe Select shocks feature the Linear XL air can. The stock configuration is 3 tokens in the eyelet and 0 tokens in the outer sleeve. You can install up to 4 purple tokens in the eyelet and up to 4 black tokens/bands in the outer sleeve. The shock can handle more spacers for a more progressive feel or less spacers for a more linear feel. Please see the chart below for spacer P/N’s.

P/N Description

11.4118.051.005 Super Deluxe Bottomless Tokens

11.4118.051.012 Linear XL Air Can Sleeve Spacers

\n","What volume spacers/tokens are used in the Shuttle AM shock builds?",{"_1442":1483,"_1444":1484},"

The FOX 36 160mm fork comes stock with 2 spacer and can handle a maximum of 6 spacers.

P/N Description 234-04-736 Volume Spacer, FLOAT 36, 10cc Orange

The Lyrik Select + 160mm fork comes stock with 0 spacer and can handle a maximum of 5.

The Zeb Ultimate 160m fork comes stock with 1 spacer and can handle a maximum of 5.

P/N Description 11.4018.032.000 Bottomless Token

\n","What volume spacers are used in the Shuttle AM fork build options?",{"_1442":1486,"_1444":1487},"

Yes, the Shuttle AM features a design that functions reasonably well with coil-over shocks although it is optimized for an air shock. If you are going to use a coil-over shock, we recommend the FOX DHX Live Valve NEO for its best-in-class performance, reliability, and adjustability.

Please check all clearances prior to using any shock other than those spec’d or specifically recommended by Pivot. Your Shuttle AM will not be covered under warranty if damage occurs due to shock incompatibility.

\n","Can I put a coil-over shock on my Shuttle AM?",{"_1444":1489,"_1442":1490},"What is the “flip chip” on the Shuttle AM and when would I want to use it?","

The flip chip is a simple way to adjust the geometry on your Shuttle AM. It allows you to either adjust the geometry for different trail conditions or handling characteristics with two positions.

With 29” wheels the “low” setting is perfect for riding fast, technical and steep terrain. However, if your preference is for a little more crank clearance and slightly quicker handling for tighter terrain with more climbing and/or roots and rocks, you may prefer the “high” setting. The high setting will raise the bottom bracket and steepen the head angle by 0.5 degrees giving the bike faster turn in.

We recommend the high setting for mixed wheels (29” front/27.5” rear). Although putting the flip chip in the low position will have the same effect of lowering the BB and slackening the angles by 0.5 degrees, most riders may find the BB too low for good pedaling clearance. If you want to use the low setting with mixed wheels you may want to add volume spacers to the shock as well as considering even shorter crank arms for more pedal clearance.

\n",{"_1444":1492,"_1442":1493},"How do I use the geometry adjust flip-chip system?","

The Shuttle AM’s flip chip geometry adjustment system is super easy to use. Simply loosen using a 6mm hex wrench (these are reverse, so you need to turn the wrench to the right to loosen). Partially back out the bolts – there is no need to completely remove the bolts. Then pull the chips out and rotate them to your desired position, tighten the bolts to 35 Nm and enjoy your bike’s new handling and feel. Please see the geometry chart for the numbers associated with the different settings.

\n",{"_1442":1495,"_1444":1496},"

The Shuttle AM comes stock with an upper chainguide. It does not have ISCG tabs so after market chainguides will not fit on the Shuttle AM. The skid plate also extends below the chainring adding additional protection so that no bashring is required.

\n","Can I mount a chainguide on my Shuttle AM?",{"_1442":1498,"_1444":1499},"

The Shuttle AM uses the Universal Derailleur Hanger (UDH) for drivetrains that require a hanger. SRAM transmission builds mount directly to the frame in place of the hanger. This derailleur hanger is compatible with all derailleurs on the market that require a derailleur hanger. We spec this hanger because it has some clever derailleur saving features and is more likely to be found at any shop and is also available in our webstore.

\n","What kind of rear derailleur hanger does the Shuttle AM use?",{"_1442":1501,"_1444":1502},"

The Shuttle AM uses an axle for 157mm rear spacing designed for the new Universal Derailleur Hanger (UDH) standard. The rear axle supplied with the frame is a Pivot specific design using a 12mm X 1.0mm thread pitch. SRAM also makes compatible 157mm UDH axles. Pivot 157mm UDH compatible axles can be found in our webstore.

\n","What rear axle does the Shuttle AM use?",{"_1442":1504,"_1444":1505},"

The Shuttle AM uses a 157mm rear hub spacing in a configuration called Super Boost Plus 157. Super Boost Plus 157 builds on the idea of wider flange spacing pioneered by Boost 148. Super Boost Plus spreads the flanges even wider (up to 14mm wider then a 142mm hub) and increases wheel stiffness substantially (Approximately 30% stiffer than boost), which is a huge benefit on e-bike wheels.

\n","What hub/wheel spacing does the Shuttle AM use?",{"_1442":1507,"_1444":1508},"

The Shuttle AM uses a ZS49/56.

\n","What headset do I need for the Shuttle AM?",{"_1442":1510,"_1444":1511},"

The Shuttle AM frame uses a 31.6mm seatpost.

\n","What size seatpost does the Shuttle AM use?",{"_1442":1513,"_1444":1514},"

The Shuttle AM frame uses a 36.4mm or 36.5mm (as some manufacturers call it) seatpost clamp.

\n","What size seat clamp does the Shuttle AM use?",{"_1444":1516,"_1442":1517},"What is the maximum seatpost insertion depth on the Shuttle AM?","

The Shuttle AM has short seat tube lengths and deep insertion depths for compatibility with long travel dropper seatposts. Please see the dropper seatpost guide for common dropper post model compatibility. You can check the maximum insertion depth of other seatposts per frame size below:

S – 260 mm

M – 280 mm

L – 315 mm

XL – 360 mm

\n",{"_1442":1519,"_1444":1520},"

The Shuttle AM is optimized around a 34t chainring. It can fit up to a 36t chainring, but we recommend using a 34t chainring for the best performance from the DW-Link suspension, drive unit, and drivetrain. The smallest size you can use is a 30t.

\n","What chainring sizes can I use on the Shuttle AM?",{"_1442":1522,"_1444":1523},"

300lbs (136kg) for the rider plus any payload or accessory such as a hydration pack. Also, note that maximum air pressure for the Shuttle AM’s Fox Float X shock is 350 PSI and for the RockShox Super Deluxe it is 360psi – within the range needed to achieve proper sag settings up to the bike’s weight limit.

\n","What is the Shuttle AM’s rider weight limit?",{"_1442":1525,"_1444":1526},"

The lightest Shuttle AM builds are under 47.5 lbs (21.5 kg). Pivot bicycles are among the lightest available, but the weight is only one of many factors that make a great bicycle. Other aspects such as frame stiffness, strength, durability, and ride quality are just as important as weight to our engineers when designing the Shuttle AM. Instead of comparing grams, we suggest you visit your local Pivot dealer and see our attention to detail, smart, high-value spec, and class-leading features, but most of all the incredible performance of the new Shuttle AM. Bring a scale if you’d like, but take just one demo ride and you’ll feel why the Shuttle AM is the most well-rounded, highest performing e-bikes on the market and, yes, it is among the lightest as well.

\n","How much does it weigh?",{"_1442":1528,"_1444":1529},"

A detailed Small Parts Schematic with the torque specs can be found under the “Tech Specs” tab.

\n","What are the torque specs?",{"_1444":1531,"_1442":1532},"What are the specs of the Bosch Performance Line CX and CX-R systems on the Shuttle AM?","

The Performance Line CX drive unit, provides up to 100Nm of torque, and up to 750 Watt of power for a support of up to 400% and weighs just 6.2 lbs (2.8 kg).

The Performance Line CX-R drive unit, provides up to 100Nm of torque, and up to 750 Watt of power for a support of up to 400% and weighs just 6.0 lbs (2.7 kg). The CX-R drive unit features a titanium spindle and ceramic bearings. It also features the additional “Race” assist level.

All Shuttle AM builds feature the PowerTube 800 W/h battery that weighs 8.6lbs (3.9kg).

\n",{"_1442":1534,"_1444":1535},"

Visit https://www.bosch-ebike.com/ for system safety information, operation instructions, range calculator and more.

\n","Where can I learn more about the Bosch Drive System?",{"_1442":1537,"_1444":1538},"

Yes, Pivot worked with Bosch to customize their eBike Flow app specific for your Shuttle AM. The eBike Flow App from Bosch can be found in your phone’s app store. Follow the app to install and connect it to your bike to use all its features.

\n","Is there a smartphone app for the Bosch system on the Shuttle AM?",{"_1442":1540,"_1444":1541},"

Yes, besides the Kiox 400C and System Controller that we offer with our builds, Bosch offers many display options for the Smart System. You can also use your smartphone as a display with the Bosch eBike Flow app.

Contact your local Pivot dealer for compatible options.

\n","Are there other display options for the Shuttle AM?",{"_1442":1543,"_1444":1544},"

Yes, you can easily customize your system to better fit your local trails or your range preferences. You can adjust individual mode settings using the Bosch Flow App on your smartphone. The system can have 4 different modes loaded on it, but there are more available from Bosch if you have different preferences.

The four modes that come loaded on Team & Pro build Shuttle AMs with CX-R drive units are:

TOUR+: Continuous support for energy saving rides and a natural riding sensation. This dynamic mode support level varies between Eco and Turbo.

EMTB+: Dynamic support right up to the limit – precisely controllable and with extra Extended Boost. This dynamic mode support level varies between Tour and Turbo.

TURBO: Maximum support even at a high cadence, for sport cycling.

RACE: *Only available on the CX-R drive unit. Uncompromising dynamics and maximum support from start to finish – for the toughest eMTB races. This mode is so powerful it can be unmanageable in most trail riding situations. We recommend getting comfortable with the bike in the lower power modes before using this powerful mode. With great power comes great responsibility!

The four modes that come loaded on Ride build Shuttle AMs are:

TOUR+: Continuous support for energy saving rides and a natural riding sensation. This dynamic mode support level varies between Eco and Turbo.

EMTB: Optimal support whatever the terrain, rapid acceleration when starting from a standstill, improved dynamics and top performance. This dynamic mode support level varies between Tour and Turbo.

EMTB+: Dynamic support right up to the limit – precisely controllable and with extra Extended Boost. This dynamic mode support level varies between Tour and Turbo.

TURBO: Maximum support even at a high cadence, for sport cycling.

If you would like to use different modes that are not loaded on your bike you can replace them with other available modes. Using the Bosch E-Bike Flow App you can load these additional modes:

ECO: Effective support with maximum efficiency, for maximum range.

TOUR: Steady support, long range touring.

SPORT: Optimal support whatever the terrain, rapid acceleration when starting from a standstill, improved dynamics and top performance.

AUTO: Automatic adjustment of support in the event of a drop in speed due to climbs or sudden headwinds. This dynamic mode adjusts assist to maintain your speed with assist rather than you adjusting cadence, gears or modes.

\n","Can I adjust the assist levels of the Shuttle AM?",{"_1442":1546,"_1444":1547},"

The Shuttle AM battery is designed to be fully integrated into the frame. The battery can be removed but it requires the motor and charging port to be removed first. For regular charging use the charging port on the frame. However, you do have the option to use the Bosch PowerMore 250 range extender that can be charged off the bike.

\n","Can I remove the battery if I need to charge it off the bike?",{"_1442":1549,"_1444":1550},"

The Shuttle AM features the Bosch rim magnet speed sensor mounted to the rear wheel’s valve stem. This is sensed as it rotates past the motor. Make sure if you change wheels or get a flat on the trail to mount the magnet back on the valve stem or the system will not provide assist.

*You will need at least a 40mm long valve stem for the rim magnet.

\n","Where is the Speed Sensor on the Shuttle AM?",{"_1444":1552,"_1442":1553},"What is the Q factor of the cranks on the CX drive unit used on the Shuttle AM?","

The cranks used on the Shuttle AM have a 176mm q-factor which is similar to a standard XT or Race Face trail bike crank on an analog bike.

\n",{"_1442":1555,"_1444":1556},"

SRAM AXS Transmission has a unique installation process that you must follow to set up this drivetrain on your Shuttle AM properly. The compete installation instructions can be found at https://www.sram.com/en/service/browse-by-product/ Refer to SRAM’s chain length calculator for the proper setup information and chain sizing. https://axs.sram.com/guides/chain/calculator

\n","How do I set up the SRAM Eagle AXS Transmission on my Shuttle AM?",{"_1442":1558,"_1444":1559},"

All components and parts of the Bosch CX system are protected against the ingress of moisture and dust according to IP55. This means that the system is protected from water splashing from any angle but is not rated for high pressure spray or immersion.

\n","Are the components of the Bosch Performance Line CX System waterproof?",{"_1442":1561,"_1444":1562},"

It can take up to 5 hours to recharge the battery from being completely dead. In our experience, it’s hard to completely drain that battery and a battery with some charge tends to charge faster. Even with 1 bar left, charge time usually not more than 3.5 hours.

\n","How long does it take to recharge the battery?",{"_1442":1564,"_1444":1565},"

There is no single answer to this question—it really depends on how much you are asking of the battery and drive unit during your ride. If you do your entire ride in the most powerful pedal-assist mode you’ll demand more energy from the battery than if you are operating the bike in less powerful (Eco or Tour) modes. Bosch has an advanced range calculator on their website that will help you estimate your range based on many factors you may encounter on your ride.

Here’s our own experience: In our several years of testing this system, we’ve found that most of our rides involve shifting between the different modes—Turbo winds up providing more power than you want on descents, flats or (unless you are completely bonked) even rolling terrain. Accordingly, when we start our rides with a fully-charged battery showing five energy bars on the display, we can routinely finish a 2 to 3-hour ride with 1 or 2 energy bars still showing on the display. If you were riding in strictly Tour or Eco mode, you can complete even longer days in the saddle on a single charge. A rider on a technical ride with a fair amount of climbing that switches between Eco, Tour, Sport and Turbo as the terrain varies can do a 4 hour ride which is quite the adventure for most riders. If you use the PowerMore 250 range extender then you can easily have even more range!

Tip: You can use the Bosch eBike Flow App to adjust the assist of your modes in real-time. If you are worried you may run out of power by the end of your ride, you can lower the assistance to be more efficient and keep from exhausting the battery before the end of your ride.

\n","How far can I go, or what is the range of the Shuttle AM?",{"_1444":1567,"_1442":1568},"How many times can you recharge the battery before you have to replace it?","

All rechargeable batteries gradually store less power with each recharge. The Shuttle AM’s battery unit is designed to provide 500 recharges before it reaches the point at which replacing the battery is advised. At that point, the battery will hold 60% of its capacity vs. when new.

\n",{"_1442":1570,"_1444":1571},"

If you live somewhere without a winter riding season, or you are not going to ride your Shuttle AM for a few months you will want to store your bike in a dry, preferably room temperature place. It is best for the battery to be stored at ~60% charge. If you don’t ride it for a few months, it is a good idea to check the state of charge and keep it around 60%.

\n","What should I do if I am not going to ride my Shuttle AM for a long period of time?",{"_1442":1573,"_1444":1574},"

The best place to start is your local Pivot dealer. They can help you with system diagnostics and reports. Your Pivot Dealer will also be able to handle warranty claims if any arise. Bosch has a wealth of information available on their website and a contact form if you don’t see what you are looking for.

\n","Who do I contact if I have questions or issues with the Bosch System or Bosch Flow App?",{"_1442":1576,"_1444":1577},"

Drive units are completely sealed in order to keep the electronics and mechanical pieces perfectly clean year after year. Like most Bosch components, it has a 2 year warranty. If something mechanical were to fail after that point, the solution would be to contact Bosch for repair or replacement of the drive unit.

\n","If my drive unit breaks, is my local bike shop going to be able to repair it?",{"_1442":1579,"_1444":1580},"

In the unlikely event of a drive unit malfunction, your Shuttle AM is still absolutely ride-worthy. We designed the Shuttle AM to be a great mountain bike—even with the pedal assist disengaged. Thanks to the DW Link design, the bike pedals efficiently. It’s a bit like riding a Switchblade. True, the Shuttle AM weighs more than its non-motorized siblings, and you’ll feel that with the drive unit turned off (there’s no getting around physics), but it’s still fun to ride even with the drive unit turned off.

\n","What happens if my drive unit breaks—am I stranded on the trail?",{"_1442":1582,"_1444":1583},"

Beyond occasional firmware updates, there is no maintenance required on the drive unit. The clean environment that keeps the electronics happy also keeps the gears and bearings running smoothly for years. The chainring is easily removable so that it can be replaced after regular drive train wear.

\n","What kind of maintenance do I have to do on the drive unit and how often?",{"_1442":1585,"_1444":1586},"

No, the Shuttle AM doesn’t have a throttle. Instead, it’s a Class 1 pedal-assist style e-bike. In other words, the Shuttle AM’s 250-watt electric drive unit assists your own pedaling effort. You can choose between four different pedal-assisting power modes while riding and you can change from one to the other by using a thumb shifter that’s a lot like a typical gear shifter.

\n","Does the Shuttle AM have a throttle?",{"_1442":1588,"_1444":1589},"

The Shuttle AM’s motor no longer assists once you reach your country’s legal limit (20mph in US, 25 kph in EU specification)—at that point, it’s like you’re riding a regular mountain bike. To maintain a more natural ride feel the power tapers off before reaching the limit. It will still assist up to the limit but the “push” may not be felt close to the maximum legal limit. As with any mountain bike, your downhill speed is a function of your riding skill, trail conditions and the design of the trail system you happen to be riding.

\n","How fast can I go on the Shuttle AM?",{"_1442":1591,"_1444":1592},"

There are currently three classes of e-bikes: Class 1, Class 2 and Class 3.

Class 1 e-bikes, like the Shuttle AM, do not feature throttles. Instead, Class 1 e-bikes are equipped with a battery and a drive unit that assists your own pedaling effort. That system only assists when you are pedaling. In addition, the system stops assisting before the bike reaches a speed of 20 miles per hour in the United States and 25 KM/H in Europe.

Class 2 e-bikes feature a throttle—in other words, Class 2 e-bikes can provide a power boost even when you aren’t pedaling. It’s a very different machine.

Class 3 e-bikes look and function similarly to Class 1—the difference is that the drive unit on a Class 3 e-bikes disengages once the bike hits 28 miles per hour.

\n","What does “Class 1 e-bike” mean?",{"_1442":1594,"_1444":1595},"

Your ability to ride a Class 1 e-bikes on trails that are closed to motorized traffic, vary from state to state and, in some cases, county to county. The number of non-motorized trails open to the Shuttle AM and other Class 1 e-bikes, however, is growing as land managers learn more about the different types of e-bikes.

Class 1 e-bikes, like the Shuttle AM, are permitted on all trails already open to motor vehicles, such as motorcycles.

\n","Can I ride the Shuttle AM on every trail already open to mountain bikes?",{"_1442":1597,"_1444":1598},"

You have a few options. If after consulting the resources below, you are still unsure whether a trail you’d like to ride is open to a Class 1 e-bikes like the Shuttle AM, try to contact the land manager in question.

Trailforks is your guide to more than 160,000 trails around the world. This free app includes a search function highlighting e-bike trails. On the map settings panel, where you see land ownership, swipe the panel to the left to reveal more options. You’ll find the e-bike filter there. Get Trailforks at:

is an advocacy group that has developed a directory of more than 42,000 miles of eMTB-legal riding in America.

\n","How can you tell which trails are open and which are closed to e-bikes?",{"_1442":1600,"_1444":1601},"

No. Any aftermarket linkage not approved by Pivot immediately voids the frame warranty for any issue that could occur related to these aftermarket parts.

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Shuttle AM

Team XX Eagle Transmission

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The All-Mountain Benchmark

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