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Accounts Receivable and Collections Specialist

07.20.2017 |

Full Time Position: Hourly
Location: Tempe, AZ

We are looking for a friendly, motivated mountain bike rider/enthusiast to join the Credit team at Pivot Cycles. The Accounts Receivable and Collections Specialist is responsible for answering dealer and distributor questions about credit and terms via email and phone, contacting customers for payments, and reviewing sales orders for accuracy. This position also assists the Credit Manager in the day-to-day activities of the Credit Department which can include reviewing aged receivables, contacting customers for payment or updated financials, notifying internal departments of credit holds, and arranging payment plans.


  • Post customer payments by recording cash, checks, and credit card transactions.
  • Answer customer’s questions about payment application, balances due, etc.
  • Send statements and invoices as needed
  • Work directly with dealers and distributors for payments and payment plans
  • Preparing and maintaining Accounts Receivable Aging Report
  • Maintain customer records
  • Follow up with potential customers for missing new account documents
  • Aid in our sales/credit vision while providing excellent customer service
  • Maintain customer records
  • Review and audit sales orders for accuracy
  • Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers
  • Resolves valid or authorized deductions by entering adjusting entries
  • Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department
  • Protects organization’s value by keeping information confidential
  • Accomplishes accounting and organization mission by completing related results as needed


  • 2-year Accounting degree
  • Current and significant experience with AR accounting and collections in the bicycle industry, preferred
  • Excellent verbal and written communication skills
  • Organized, self-motivated, and detail-oriented individual
  • Ability to exhibit composure and confidence when confronting stressful or high-pressure situations
  • Proficiency with Microsoft Office suite products – Excel, Word and Outlook
  • Experience with Great Plains Dynamics a plus

Please send resume and cover letter to [email protected].  We look forward to hearing from you!

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