Careers Pivot Cycles is looking for the best and brightest to join our team. If you are a dedicated professional with a drive and passion for cycling, there is no better place to work. We are a fast-paced, fast-growing company that is on the leading edge of cycling technology and innovation. Our headquarters are based in the beautiful desert city of Tempe, AZ, and centrally located in the Phoenix metro area. In addition to year-round riding, Phoenix boasts hundreds of miles of legendary mountain bike trails and interconnected canal paths for commuting. Showers and bike storage are available at the office, so nothing stands between you and that morning ride into work besides the snooze button on your alarm clock. Pivot Cycles offers benefits to full-time employees, including a top-notch health care package, a company-matched 401k, paid time off, and a killer employee purchase program. Our employees are a fun, close-knit group that loves group rides and grabbing post-ride brews. We are a rapidly growing company and are always on the lookout for adaptable, innovative, and hardworking additions to the Pivot family. If Pivot Cycles sounds right for you, be sure to take a look through our current job openings. Please e-mail your resume and cover letter to [email protected]. Pivot Cycles is an Equal Opportunity Employer. Loading... In House Demo Driver Full Time Position: Salary Location: Tempe, AZ This is an in-house demo-driver position, based out of Tempe, AZ. This position will require going on the road frequently for extended periods (up to 12 weeks at a time) to support US and Canadian events that are not on the West or East Coast demo routes. You will also travel to and support events local to the AZ location. Expect a particularly busy schedule between April and October with an emphasis on weekend events. The total travel for this position is expected to be 8-10 months of the year. The In House Demo Driver is one of Pivot’s most important customer interaction points – meeting thousands of potential and current Pivot customers around the country each year at retailer-based demos and bicycle festivals. The In House Demo Driver is responsible for engaging with dealers, reps and riders to convey the Pivot Cycles brand and product in a positive manner, with an eye toward supporting and creating sales of Pivot product. As an In House Demo Driver, you will also help to support the Demo Coordinator with the maintenance and tracking of the entire demo fleet. Pivot Cycles is seeking a highly organized and detail-oriented person to fill this position. The selected candidate will strive to achieve and maintain the highest standards of professionalism and quality in all aspects of the job. THE IN HOUSE DEMO DRIVER POSITION IS RESPONSIBLE FOR: Planning Demos Work with the Tempe based Demo Coordinator to plan and implement a year- long demo event schedule based on the needs of the sales and marketing departments Working the Demo Event Calendar Travel to each assigned event, meet and greet with retailers, work with retailer-supplied staff and local reps to set up and execute the demo event Conduct technical education, greet customers, consistently gather rider waivers, and set up demo bikes according to Pivot guidelines during the demo event Follow up verbally with each customer after their ride and with each retailer after the demo event Write required reports after each event in the established format to enable the sales, marketing and engineering staff to benefit from your on-the-road experiences Travel and Tech Clinics Travel 8-10 month of the year Visit and support dealers via Pivot tech clinics Produce reports detailing the success and attendance of all events Cleaning and Maintaining the Demo Fleet and Vehicle Maintain the demo fleet to the highest standards of functionality, safety, cleanliness and aesthetics between each demo event for like-new appearance and ride experience, per Pivot Cycles standards Responsibly secure all Pivot Cycles inventory in your assigned demo fleet at all times REQUIREMENTS: High School diploma or GED Have a clean driving record and pass necessary background checks Previous bicycle shop, demo driver or other relevant industry experience Excellent understanding of the bicycle – mechanical, suspension and components Complete knowledge of bicycle related tools and their use Must be organized and self-motivated to work independently or as a team Proficiency with Microsoft office products – Excel, Word and Outlook Mechanic certifications are a plus Able to lift 75lbs THE IDEAL CANDIDATE WILL: Be friendly and understand how their daily interactions with the public will affect Pivot Cycles as a whole Be a cyclist with a passion for the sport Be self-motivated with strong problem solving skills and the mindset and eagerness to learn new skills and mechanical techniques Be experienced and trained in a retail bike shop with a strong knowledge of high-end components Have the ability to work long days and flexible hours Accommodate changes in plan, inclement weather and high-stress customer service situations with a smile Be able to work well with others and have the willingness to take any situation and turn it into a positive action Be able to work full-time outdoors in a standing position during all types of weather and temperatures Have the ability, skill and confidence to drive a long vehicle with an attached trailer through cities on freeways and in other challenging situations Please send resume, design portfolio, and cover letter to: [email protected] with the subject line “In-House Demo Driver Candidate”. We look forward to hearing from you! Product Designer Full Time Position: Salary Location: Tempe, AZ We are looking for a detail oriented individual with a good Industrial Design or Engineering background that has good creative product design and documentation experience within SolidWorks and the Adobe Creative Suite. This person will be an integral member of the Design/Engineering team and will contribute to the creation of nearly all Pivot products. The primary responsibilities of the position will be to work with the design team to successfully bring new projects to production as well as to maintain production of current products through a heavily reviewed creative process involving conceptualization, 3D design, and production documentation. This position is directly involved in bicycle frame design, it will require the creation and modification of 3D models and detailed assemblies, 2D drawings, BOMs, as well as assembly and QC documentation. The position will require a good understanding of bicycle assembly components and related constraints. The candidate will need to have the patience and detailed mindset needed to properly design within all requirements in a team environment. The ideal candidate will: Exhibit a good talent for exceptional aesthetic 3D design that is also functional. Have excellent project management and project scheduling skills. Be able to proficiently keep track of a multitude of projects at one time. Have high proficiency in SolidWorks with the ability to model complex surfaces and assemblies. Competently work within the Adobe Creative Suite to create documents. Be able to competently create production drawings with tolerances within SolidWorks. Be available to travel for work including an occasional trip to Asia Have general mechanical bicycle knowledge and be a cycling enthusiast. Have two years minimum of bicycle/frame design experience. Responsibilities: Design complete production-ready bicycle frames and assemblies in 3D. Design vendor-ready graphics packages for bicycle frames and components. Create Production and production support documentation and presentations. Effectively manage production timelines and vendor schedules. Work with Engineering, Design, Proto-typing and Manufacturing to take future Pivot Cycles products from idea to reality. Requirements: A degree in Industrial Design or Design Engineering is preferred. 3+ years experience in product design. Proficiency in Adobe Creative Suite Excellent SolidWorks skills in parts, drawings, and assemblies. Proficiency with Microsoft office suite of products – Power Point, Excel, Word and Outlook. Excellent teamwork and communication skills. Organized and self-motivated individual. Detail oriented. Please send resume, design portfolio, and cover letter to: [email protected] with the subject line “Designer”. We look forward to hearing from you! International Sales Specialist International Sales Specialist Full Time Position: Salary plus bonus/commission Location: Tempe, AZ Travel Requirement: Average of 1-2 weeks per month We are looking for a sales driven individual, who rides bikes, is friendly, knowledgeable in the bike industry, goal oriented, and driven to join our International Sales team. As an International Sales Specialist, you will be responsible for selling product, training distributors about our bikes, and visiting international markets to ensure each account understands the technical information about our models, and help ensure orders are placed for product. The ideal candidate will: Have an excellent knowledge of the bicycle industry, suspension, components Be an experienced sales person in the bicycle industry Have the ability to travel international – foreign language skills are not required, but preferred Have a commitment to driving sales and creating sales opportunities with new and existing accounts Be able to aid in our sales vision of providing excellent customer service and focused sales growth Responsibilities: Order entry and follow up Provide best in class sales support Visit international accounts and attend major International bike events as needed Ensure each account is trained on technical details, as well as help to train the distributor’s sales force Regular interaction with each of our international distributors and help drive sales Organize opportunities with distributor to help reach out to magazines and new dealers in the distributor’s territory Find new markets, where Pivot is not currently represented Requirements: Bachelor’s degree 3 to 5 years’ sales experience in the bicycle industry, 2 to 3 years in a similar position. Complete understanding of the bicycle – mechanical, suspension and components Excellent communication skills, with the ability to teach, train and sell where a language barrier exists Detail oriented, organized and self-motivated individual Proficiency with Microsoft Office suite products – Excel, Word and Outlook Foreign language skills are a plus International travel – maintain a valid US Passport with no restrictions on traveling to foreign countries Please send resume and cover letter to PIVOT Cycles Global Sales Manager, Daniel Limburg [email protected]. Please touch on your qualifications and why you want to work at Pivot Cycles in the cover letter. Shipping & Assembly Assistant Full Time Position: Hourly/Entry Level Location: Tempe, AZ Travel Requirement: N/A We are looking for a self-motivated individual with knowledge of the bike industry and a passion for cycling to fill the entry level position of Shipping and Assembly Assistant. You will be responsible for the proper assembly and installation of high end bicycle components that help to complete single to multi bike orders while maintaining a high level of quality. The ideal candidate will: Have a good knowledge of the bicycle industry, components and bicycle related tools Be committed to completing jobs on hand and reaching daily sales shipping goal Be able to work well with others Maintain high standards of quality in all areas of responsibility Responsibilities: Proper assembly and installation of high end bicycle components Hand-assemble and install parts with the use of proper tools Assist the Shipping and Assembly team to complete daily sales Work quickly while maintaining a high level of quality Maintain a clean appearance and work space Work in a standing position for many hours in a manufacturing atmosphere Follow directions in accordance with set guidelines Sweep or clean as needed Requirements: High School diploma or GED Previous bicycle shop experience preferred Basic knowledge and understanding bicycle related tools Excellent communication skills Well organized and self-motivated individual High attention to detail Must be able to lift heavy objects and work on your feet Send cover letter and resume to [email protected]. Please touch on your qualifications and why you want to work at Pivot Cycles in the cover letter.