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Careers

Pivot Cycles is looking for the best and brightest to join our team. If you are a dedicated professional with a drive and passion for cycling, there is no better place to work. We are a fast-paced, fast-growing company that is on the leading edge of cycling technology and innovation.

Our headquarters are based in the beautiful desert city of Tempe, AZ, and centrally located in the Phoenix metro area. In addition to year-round riding, Phoenix boasts hundreds of miles of legendary mountain bike trails and interconnected canal paths for commuting.  Showers and bike storage are available at the office, so nothing stands between you and that morning ride into work besides the snooze button on your alarm clock.

Pivot Cycles offers benefits to full-time employees, including a top-notch health care package, a company-matched 401k, paid time off, and a killer employee purchase program. Our employees are a fun, close-knit group that loves group rides and grabbing post-ride brews.

We are a rapidly growing company and are always on the lookout for adaptable, innovative, and hardworking additions to the Pivot family. If Pivot Cycles sounds right for you, be sure to take a look through our current job openings.  Please e-mail your resume and cover letter to [email protected].

Pivot Cycles is an Equal Opportunity Employer.


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Shipping & Assembly Assistant

PIVOT Cycles Position Available: Shipping & Assembly Assistant

Full Time Position: Hourly/Entry Level

Location: Tempe, AZ

We are looking for a self-motivated individual with knowledge of the bike industry and a passion for cycling to fill the entry level position of Shipping and Assembly Assistant. You will be responsible for the proper assembly and installation of high end bicycle components that help to complete single to multi bike orders while maintaining a high level of quality.

The ideal candidate will:

  • Have a good knowledge of the bicycle industry, components and bicycle related tools
  • Be committed to completing jobs on hand and reaching daily sales shipping goal
  • Be able to work well with others
  • Maintain high standards of quality in all areas of responsibility

Responsibilities:

  • Proper assembly and installation of high end bicycle components
  • Hand-assemble and install parts with the use of proper tools
  • Assist the Shipping and Assembly team to complete daily sales
  • Work quickly while maintaining a high level of quality
  • Maintain a clean appearance and work space
  • Follow directions in accordance with set guidelines
  • Sweep or clean as needed

Requirements:

  • High School diploma or GED
  • Previous bicycle shop experience preferred
  • Basic knowledge and understanding bicycle related tools
  • Excellent communication skills
  • Well organized and self-motivated individual
  • High attention to detail
  • Must be able to lift heavy objects and work on your feet

 

Send cover letter and resume to [email protected] We look forward to hearing from you!


Customer Service Representative

Pivot Cycles Position Available: Customer Service Representative

Full Time Position: Hourly

Location: Tempe, AZ

We are looking for a friendly, motivated mountain bike rider/enthusiast who would like to join our Customer Service team. As a Customer Service Representative you will be responsible for answering phones, talking with consumers and dealers, and order entry. You will become familiar with our different models to help suggest to consumers what to buy and assist them with technical questions.

Responsibilities:

  • Answer phones and work directly with consumers and dealers
  • Help visitors at our facility and provide tours
  • Follow up with potential customers
  • Suggestive selling to consumers and dealers
  • Aid in our sales vision while providing excellent customer service
  • Assist the Inside Sales Specialists with order entry, warranty and other tasks
  • Work demo events and help with special events both weekday and weekends

Requirements:

  • High School Diploma or GED
  • Previous sales experience
  • Excellent verbal and written communication skills
  • Organized, self-motivated and detail-oriented individual
  • Proficiency with Microsoft Office suite products – Excel, Word and Outlook

 

Please send resume and cover letter to [email protected]. We look forward to hearing from you!


Graphic Designer

PIVOT Cycles Position Available: Graphic Designer

Full time position: Salary

Location: Tempe, AZ

We are hiring a Graphic Designer who will work within the Design/Engineering team to lead the physical design of visual assets in a manner consistent with Pivot Cycles brand and design standards.

The primary responsibilities of this position are to complete designs for Pivot Cycles product – graphic design, color, packaging, retail fixture/POP needs, soft goods graphics & color and other media. The Graphic Designer will also lead internal creative conceptualization and planning discussions related to graphic design and future vision. The position will also develop color strategy with our Design/Engineering team and implement plans for commercialization. Additional responsibilities will include creation of the Pivot Cycles color library, graphic assets, material samples, and maintenance of all graphic design project files.
The ideal candidate will:

  • Have a passion for cycling.
  • Exhibit high proficiency and knowledge in Adobe Creative Suite and Microsoft Office Suite.
  • Be highly creative in both 3D and 2D graphical concepts.
  • Possess strong knowledge of consumer products and outdoor industries.
  • Have a great eye for what’s new, current and on trend, and strong sensitivity to color, aesthetics and materiality.
  • Have a demonstrated ability to manage multiple projects and deliverables, while adhering to project requirements and meeting deadlines.

Other responsibilities include:

  • Working with the design/engineering team to design full graphics packages for bicycle frames (full size ranges) and components including paint and decal layout.
  • Designing product decals, specifying color, finish, and details.
  • Creating full production files for approved concepts.
  • Supporting the Sales and Marketing teams in the creation of support media and POP items.
  • Working closely with the Design/Engineering team as well as Marketing for project management and resourcing needs.

Requirements:

  • A degree in Graphic Design or related discipline
  • 3+ years of experience in Graphic Design
  • Soft-goods color and graphics development knowledge a plus
  • Proficiency in Adobe Creative Suite
  • Proficiency in Microsoft Office Suite of products – Word, PowerPoint, Excel and Outlook
  • Excellent teamwork and communication skills
  • Organized and self-motivated individual with an attention to detail.

Please send resume and cover letter to [email protected]. We look forward to hearing from you!


Product Designer

Full Time Position: Salary

Location: Tempe, AZ

We are looking for a detail oriented individual with a good Industrial Design or Engineering background that has good creative product design and documentation experience within SolidWorks and the Adobe Creative Suite. This person will be an integral member of the Design/Engineering team and will contribute to the creation of nearly all Pivot products. The primary responsibilities of the position will be to work with the design team to successfully bring new projects to production as well as to maintain production of current products through a heavily reviewed creative process involving conceptualization, 3D design, and production documentation. This position is directly involved in bicycle frame design, it will require the creation and modification of 3D models and detailed assemblies, 2D drawings, BOMs, as well as assembly and QC documentation. The position will require a good understanding of bicycle assembly components and related constraints. The candidate will need to have the patience and detailed mindset needed to properly design within all requirements in a team environment.

The ideal candidate will:

  • Exhibit a good talent for exceptional aesthetic 3D design that is also functional.
  • Have excellent project management and project scheduling skills.
  • Be able to proficiently keep track of a multitude of projects at one time.
  • Have high proficiency in SolidWorks with the ability to model complex surfaces and assemblies.
  • Competently work within the Adobe Creative Suite to create documents.
  • Be able to competently create production drawings with tolerances within SolidWorks.
  • Be available to travel for work including an occasional trip to Asia
  • Have general mechanical bicycle knowledge and be a cycling enthusiast.
  • Have two years minimum of bicycle/frame design experience.

Responsibilities:

  • Design complete production-ready bicycle frames and assemblies in 3D.
  • Design vendor-ready graphics packages for bicycle frames and components.
  • Create Production and production support documentation and presentations.
  • Effectively manage production timelines and vendor schedules.
  • Work with Engineering, Design, Proto-typing and Manufacturing to take future Pivot Cycles products from idea to reality.

Requirements:

  • A degree in Industrial Design or Design Engineering is preferred.
  • 3+ years experience in product design.
  • Proficiency in Adobe Creative Suite
  • Excellent SolidWorks skills in parts, drawings, and assemblies.
  • Proficiency with Microsoft office suite of products – Power Point, Excel, Word and Outlook.
  • Excellent teamwork and communication skills.
  • Organized and self-motivated individual.
  • Detail oriented.

Please send resume, design portfolio, and cover letter to: [email protected] with the subject line “Designer”.  We look forward to hearing from you!

 


International Sales Specialist

International Sales Specialist

Full Time Position: Salary plus bonus/commission

Location: Tempe, AZ

Travel Requirement: Average of 1-2 weeks per month

We are looking for a sales driven individual, who rides bikes, is friendly, knowledgeable in the bike industry, goal oriented, and driven to join our International Sales team. As an International Sales Specialist, you will be responsible for selling product, training distributors about our bikes, and visiting international markets to ensure each account understands the technical information about our models, and help ensure orders are placed for product.

The ideal candidate will:

  • Have an excellent knowledge of the bicycle industry, suspension, components
  • Be an experienced sales person in the bicycle industry
  • Have the ability to travel international – foreign language skills are not required, but preferred
  • Have a commitment to driving sales and creating sales opportunities with new and existing accounts
  • Be able to aid in our sales vision of providing excellent customer service and focused sales growth

Responsibilities:

  • Order entry and follow up
  • Provide best in class sales support
  • Visit international accounts and attend major International bike events as needed
  • Ensure each account is trained on technical details, as well as help to train the distributor’s sales force
  • Regular interaction with each of our international distributors and help drive sales
  • Organize opportunities with distributor to help reach out to magazines and new dealers in the distributor’s territory
  • Find new markets, where Pivot is not currently represented

Requirements:

  • Bachelor’s degree
  • 3 to 5 years’ sales experience in the bicycle industry, with 2 to 3 years in a similar international bicycle related position
  • Complete understanding of the bicycle – mechanical, suspension and components
  • Excellent communication skills, with the ability to teach, train and sell where a language barrier exists
  • Detail oriented, organized and self-motivated individual
  • Proficiency with Microsoft Office suite products – Excel, Word and Outlook
  • Foreign language skills are a plus
  • International travel – maintain a valid US Passport with no restrictions on traveling to foreign countries

Please send resume and cover letter to PIVOT Cycles Global Sales Manager, Daniel Limburg  [email protected]. Please touch on your qualifications and why you want to work at Pivot Cycles in the cover letter.